Receiving Tickets

If your tickets are ‘in hand’ they will be dispatched to you (shipped/emailed or transferred) within 48 hours. If you order shows a delayed shipping date your order will be delivered (shipped/emailed or transferred) by the date on your order.In most cases, your tickets will be shipped or emailed to you before the estimated ship date mentioned in the order confirmation email. We ship and email tickets as soon as they become available. While we are sometimes able to ship tickets earlier than expected, the date that tickets become available is dependent on a variety of factors and is often beyond our control. Many ticket vendors and event promoters now hold their tickets until 48 or even 24 hours before the event and in these cases we will not be able to expedite delivery.

If you’re receiving PDF tickets please follow the instructions on your initial order email for downloading your order.

Please email us with the new address and reason for the address update. We may contact you via phone to verify the information however there is usually no issue making the change.

It depends! See below for various delivery methods Edelivery – You’ll download your tickets from the web via the instructions in your email.MobileQR – You will receive a PDF with a QR code. Save this to your phone and show it at the venue to gain entry Mobile Transfer – You will receive an email directly from the primary market to accept your tickets, once accepted the tickets will show in your account and you’ll show that to the gate attendant Flash Seats – These seats will be transferred to your account and at the venue you’ll slide the credit card associated with your account to gain entry. Paperless – You’ll meet one of our representatives at the venue to gain entry.

In most cases no, tickets must be delivered via the method chosen at checkout, if you have special circumstances please email us (sales@outofthisworldtickets.com) and reference your order. We will do all in our power to work with you on your request.

All tickets are priced according to the “market value,” which is based on current market factors such as supply and demand, rather than the “face value,” or the price originally assigned by the issuing venue or team. Due to the variable nature of the “market value,” ticket prices may fluctuate at any time. For this reason, the price indicated on your ticket may often be higher or lower than the price for which it was listed on our site.

The name on the ticket is the name of the original purchaser. This is a normal industry practice that would also occur if, for example, you purchased tickets as a gift for someone else. Rest assured; all tickets are guaranteed to be completely transferable, and the name of the attendee does not need to match the name printed or on the ticket. Once you arrive at the venue, the staff will scan the bar code on your ticket and allow you to enter.

The shipper will make three attempts to deliver your package on three separate business days. In some cases, you must be present and provide an adult signature to receive your package. If you are unavailable to sign for your package on any of those days, they will typically hold your package at a nearby facility for 3-5 business days. If you are picking up from a facility, be sure to bring your tracking number and a valid photo ID. If you know in advance that you will be unable to sign for your package at the address you originally provided, or are unable to pick it up from the location currently holding it, please email us (sales@outofthisworldtickets.com) to request that the package be rerouted to a different address. Please include your order number for expedited service.

Flash Seats is a convenient and secure digital ticketing system that allows tickets to be transferred to new owners and presented electronically for paperless entry into your event. While this ticketing method has been around a while, it is becoming increasingly popular.If tickets are Flash Seats, the seller will transfer the tickets to you using the email address you provided when you placed your order. It's okay if you don't already have a Flash Seats account, the tickets will be waiting for you and will appear in your account once created. When creating an account, it will prompt you to enter either a credit/debit card or an I.D. Nothing else will be charged, rather this card will become the carrier of the ticket information. Alternatively, you are able to download the Flash Seats mobile application and present this at the venue.Flash Seats is one of the most secure ticketing methods because there can never be more than one set of tickets for your particular seats, they can never be lost or stolen, and they can track who exactly tickets were transferred to and from.For more information on Flash Seats, you can visit their website at: www.flashseats.com.

In order to set up a Flash Seats account, you will need to go to www.flashseats.com. Click "Register" from the menu across the top. Please be sure to register with the email address that was used to purchase tickets from.Once you have completed the registration process, you will need to connect a credit card or ID to your account in preparation for your event. Your credit card will not be charged. Flash Seats uses the magnetic strip on your credit card as a means to "attach" ticket information.If you do not wish to connect a credit card or ID to your account, you can also download the Flash Seats mobile app. The Flash Seats app will provide you with a barcode for the venue to scan when you arrive at your event.If you already have an account on www.flashseats.com under the email address you provided Vivid Seats upon making your purchase, you will not be required to create a new account. Once tickets have been transferred to you, you will be notified via email by both Vivid Seats and Flash Seats. Before your event, please log in to your account to ensure that you previously connected a credit card or ID.If you experience issues with Flash Seats, please reference their FAQ page for more information. Out of This World Tickets does not own or operate www.flashseats.com.

Flash Seats are usually transferred to you closer to the event date. Once they have been transferred, you will receive an email from both Vivid Seats and Flash Seats to make you aware that tickets are now in your Flash Seats account.Log in to www.flashseats.com, or create a free account if you do not have one. You can read more about the sign-up process here.Please note: If you have not received a notification from Flash Seats stating that tickets have been transferred to you, tickets will not appear in your account.Once you are logged in, click the blue tab that reads "Tickets":.

When electronic tickets that are purchased on a primary market website are resold on the secondary market, the seller will transfer the tickets from their account to the new buyer through the website they were originally purchased on.

Accepting your Electronic Transfer tickets is easy. Follow this step-by-step guide and you will be ready for your event in no time!Once your Electronic Transfer order has been confirmed, you will receive an email with additional details regarding the transfer of your specific tickets.When your tickets have been transferred by the seller, you will receive an email with a link to accept your tickets. You may also receive an additional email with further instructions and troubleshooting tips depending on where your tickets were transferred from.This link will bring you to the website in which you will have to sign-in or create an account.You should then be automatically directed to the page to accept your tickets. Follow the prompts to enter additional information and agree to the terms and conditions.You will then be brought to a confirmation page letting you know that you successfully accepted the tickets.

If you have clicked the "Accept Tickets" button in your email and you have signed in or signed up for an account, you should be brought to a page to complete the transfer. If you are not, simply click the "Accept Tickets" button in that email again and you will be directed to the correct page.When accepting your tickets, you may be asked to enter additional information, it is essential that all of this information is filled out completely and correctly in order to ensure proper delivery. Be sure to type in all of the information manually, as auto-filling may not trigger the button to continue on to the next step of the process.Additionally, if you are having trouble accepting your tickets, please try again with a different device (tablet, laptop, smartphone, desktop, etc.) or with a different browser (Chrome, Internet Explorer, Firefox).

Yes, if you purchased the tickets for someone else, or can no longer attend your event, you are able to transfer the tickets just as easily as you accepted them! When you log into your account on the site you "accepted" your tickets on, you will be able to view all of the tickets that have been transferred to you. When you click on the specific tickets that you would like to send, a "Transfer" button will appear.The next page will prompt you to enter the name and email address of the person you would like to send your tickets to. Be sure to click the "Select" button for each of the tickets you are sending.You will then be brought to a confirmation page so you can be sure the transfer request was submitted successfully. An email confirmation will be sent to you as well.

Make sure that you have accepted the tickets prior to heading to your event. When you do arrive at the venue, you can access your tickets through the mobile version of the website you accepted the tickets on, or their mobile app. Once you have them pulled up, simply show the information on your screen to the ticket attendant to gain admission.

General Ticket Questions

Out of this World Tickets focuses on connecting our tickets with customers through exchanges, we do not operate this side as a retail site however our retail site can be found here (ootwtickets.com). All tickets listed on our retails site are owned by us or are fulfilled by trusted brokers who are part of our network.

The name on the ticket is the name of the original purchaser. This is a normal industry practice that would also occur if, for example, you purchased tickets as a gift for someone else. Rest assured; all tickets are guaranteed to be completely transferable, and the name of the attendee does not need to match the name printed or on the ticket. Once you arrive at the venue, the staff will scan the bar code on your ticket and allow you to enter.

In accordance with our policies, the tickets you receive are guaranteed to be identical to, comparable to, or better than the tickets specified in your order. The exact criteria that constitutes a comparable or upgraded ticket is determined at our discretion based on our 10+ years of industry experience. If the tickets you receive are unsatisfactory, we will investigate the matter. If it is determined that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund, provided that you return your tickets to our offices (if applicable).

Each venue has unique policies regarding prohibited and permissible items. Because we are not directly affiliated with any venue or box office, we are unable to provide information about such policies. We recommend visiting the venue’s website or contacting them directly for further information.

Everyone who places an order on our site receives an order summary email that provides details about the event and the location of the seats. This order summary is solely for your records and will not grant you access to the event. If you ordered tickets scheduled for “Email Delivery”, "Instant Download", or "Mobile E-tickets"once made available, you will receive an additional email with a link to a PDF file containing those tickets and instructions for download. Be sure to present the PDF files, which will have a unique barcode, to the ticket attendant at the event.

In most cases, your tickets will be shipped or emailed to you before the estimated ship date mentioned in the order confirmation email. We ship and email tickets as soon as they become available. While we are sometimes able to ship tickets earlier than expected, the date that tickets become available is dependent on a variety of factors and is often beyond our control. Many ticket vendors and event promoters now hold their tickets until 48 or even 24 hours before the event and in these cases we will not be able to expedite delivery.

As mentioned in the website you purchased from Terms, we are not responsible for lost, stolen, or damaged tickets. In some cases we may be able to have lost or stolen tickets reprinted and reissued with new barcodes and/or resent via email. However, in most cases, sellers possess only one copy of the tickets they sell, so tickets cannot be replaced if lost or stolen. For this reason, we always recommend that you safeguard your tickets the same way you would safeguard cash. Tickets are the sole responsibility of the ticket purchaser, and we are not liable for tickets that cannot be reissued or reprinted.

Many theaters split their seating into "left" and "right" sections. They often assign odd numbers to one side and even numbers to the other for organizational purposes. For example, seats 35 and 37 would be next to each other on one side and 34 and 36 would be next to each other on the opposite side of the theater.

Cancellation Questions

Unfortunately, no. As Sales Terms and Conditions state, all sales are final.

If your event is cancelled and not rescheduled, you will receive a full refund. If the tickets you originally purchased were printed hard stock tickets, we may need them to receive a refund from the venue. Please refrain from discarding them for a minimum of 30 days. If the we do need them returned, we will contact you to let you know and provide you with a pre-paid shipping label.If your event is postponed, hold on to your tickets. They will be valid for the new date!.

About Out of This World Tickets

Out of This World Tickets is an independent, privately owned company engaged in the service of finding and providing tickets for admission to any and all concerts, sporting and theatre events worldwide. We currently have offices in the Washington DC and Daytona Florida Areas to service all your ticketing needs.We are not affiliated with any box office, venue, theatre, stadium, sporting team or any sporting association. We are able to provide access to the secondary market of event tickets, through our various sources and contacts. Tickets for most events are bought and sold in a free and fluctuating market, and therefore our prices are usually much higher than the face value of the tickets. The prices quoted reflect the degree of difficulty, and of course, the cost of obtaining the tickets.

Yes 100%, our business is registered and in good standing with the State of Maryland. We process thousands of issue free transactions each month! Yes, there are some ‘unreliable’ reviews of us out there but remember these reviews are all regarding the price paid for tickets and in no way reflect the validity of the tickets ordered.

Out of this World Tickets focuses on connecting our tickets with customers through exchanges, we do not operate a retail site. You’ll see our tickets listed all over the web on various sites. If you’d like to purchase tickets direct just email us (sales@outofthisworldtickets.com) or check out one of the sites our tickets are listed on like http://www.ticketliquidator.com

Your tickets are 125% guaranteed. If your order is locked and we cannot provide the promised tickets (or in some cases upgraded tickets) you will receive a 125% refund of your order.

These fees are the fees charged by the website you purchased from and though they are collected by us they are remitted back to the site. These fees are service fees and reflect the degree of difficulty, and of course, the cost of obtaining the tickets.

They best way to get us is email, at sales@outofthisworldtickets.com. We can accommodate and reply quicker than we can to email given the time and staff it takes to man the phones. If you’re having an issue and your event is today please call us at (888)432-4539 and use extension 9.